FAQ

Frequently Asked Questions

What platforms are your trading strategies compatible with?

The EAs are compatible with MetaTrader 4 (MT4) and MetaTrader 5 (MT5). Each product page specifies the exact platform supported.

How do I install and activate the trading bot?

After purchase, you will receive a download link and step-by-step installation instructions. Activation requires entering your license key, which is tied to your trading account.

Can I use the same bot on multiple trading accounts?

You can activate each EA on 3 different (real) broker accounts. That generous approach allows you to switch broker in the future.

Can I run the EA on any timeframe and any instrument?

No, only run the algo on the instrument and market it was built for. The correct timeframe and instrument is found in the product information on the product page for the specific EA. Note: all markets behave differently, and our EAs are always developed for a specific instrument and timeframe. We try to exploit market edges that are "generic", in the sense that the "edge" is present on other similar markets as well. In fact, it's perhaps the most important part of our robustness testing process, to test that the edge exists on other (related) instruments.

Do I need a VPS (Virtual Private Server)?

While not strictly required, we recommend using a VPS for 24/5 uptime and optimal performance.

Are your EAs optimized for a specific broker?

Our EAs are broker-agnostic, but we recommend brokers with low spreads for best performance. Always backtest with your broker's data before going live.

Can I get a refund if I’m not satisfied?

Due to the digital nature of our products, we do not offer refunds once the bot has been downloaded. Please review strategy details and performance stats before purchasing.

How do you ensure your EAs are robust and not overfitted?

Each strategy undergoes extensive robustness testing, including Walk-Forward Optimization, Monte Carlo simulations, and System Parameter Permutation. You can learn more in our blog.

What is included with my purchase?

Your purchase includes the EA file (ex4/ex5), a license key, installation guide, and lifetime updates for the current strategy version.

Do I need to adjust settings or can I use default?

All strategies come pre-configured with recommended settings.

Can I use your EAs on a demo account first?

Absolutely! You can download demo version on the EA Ranking Page.